Privacy policy

www.suspensionclub.co.uk take precautions to protect your personal information. We understand that you are very concerned about the use and sharing of personal information. Thank you very much for your faith in our careful and sensitive handling of this issue. This statement will detail our policy on protecting your privacy. If you visit www.suspensionclub.co.uk, you will be deemed to have accepted this privacy policy.

SAFETY
We take the security of your information very seriously. We use encryption technology to protect your information from any insecure sensitive information or pages. We have installed the latest firewall protection to prevent any unauthorized access to the computer.

You have a password to protect your ID and the information on our website. And you must keep the password secret. When you think your password is not secure enough to protect your information, you can change your password at any time.

Only our relevant personnel can access your personal information. They will sign an agreement to keep all information confidential. And they can’t get your password in any way.

INFORMATION WE COLLECT
We only collect the personal information you provide on our website during the entire purchase process; that is, from registering the following order on our website, from completing the payment to receiving your item. Therefore, this information includes:
1. Your full name, email address, phone number
2. Delivery address, postal code, city, country
3. And some other specific information that can complete our verification process (such as billing information and credit card/PayPal information)

Every time you consult our technical or sales support online, we will also collect some technical information from your computer. This information includes: your Internet Protocol (IP) address, your computer's operating system, browser type, Your current page, your geographic location, and so on. This information can help us provide you with more fluid suggestions and improve the quality of our communication.

We collect all this information when you place an order and contact us via email or online chat. We collect all this information using cookies, which are small text files stored on your computer.

INFORMATION USE
Your personal information is only used in the following situations:
1. Respond to your inquiries and requests
2. Provide customer service
3. Prevent fraud and complete payment verification
4. Fulfill your order
5. Send you relevant information about order delivery
6. Customize your buying experience or upgrade your level on our website.

We only share your information with third parties acting as agents or service providers for limited purposes, for example, to confirm the correctness and reliability of your personal information and billing information; process your credit card payment; ship your Order. Usually, these third parties are banks and logistics companies, and they must meet certain security requirements to conduct business operations.

Except for the above purposes, we will never share any information with any other third parties unless we have your permission.

CHANGES TO YOUR PERSONAL INFORMATION
You can view, change, modify or delete your personal information at any time by entering our website www.suspensionclub.co.uk, log in with your ID and password, and then you can edit your personal information as needed.

In addition, you can choose not to accept cookies, which will prevent us from obtaining certain information about you; but before performing this operation, you must ensure that these specific information will not become an obstacle to your purchase process and our communication process.

You have the right to ask us to cancel your account, but for accounting and anti-fraud purposes, we will store the data from your previous orders.